:root {
  --primary: #6d5dfc;
  --primary-strong: #5748e9;
  --secondary: #16b8a6;
  --accent: #f4b740;
  --bg: #f5f6fa;
  --surface: #ffffff;
  --surface-2: #f8f9fc;
  --surface-3: #eef0f6;
  --text: #1b2030;
  --muted: #747b8e;
  --border: #e5e7ee;
  --success: #19a974;
  --warning: #d99113;
  --danger: #e45757;
  --shadow: 0 18px 50px rgba(32, 39, 61, .08);
  --shadow-sm: 0 8px 24px rgba(32, 39, 61, .07);
  --radius: 18px;
  --radius-sm: 12px;
  --sidebar: 250px;
}

html[data-theme="dark"] {
  --bg: #0f1118;
  --surface: #171a23;
  --surface-2: #1d202b;
  --surface-3: #252936;
  --text: #f4f5f8;
  --muted: #9ba2b4;
  --border: #2a2e3c;
  --shadow: 0 18px 50px rgba(0, 0, 0, .22);
  --shadow-sm: 0 8px 24px rgba(0, 0, 0, .18);
}

* { box-sizing: border-box; }
html, body { margin: 0; min-height: 100%; font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif; background: var(--bg); color: var(--text); }
button, input, select, textarea { font: inherit; }
button { cursor: pointer; }
a { color: inherit; }
.hidden { display: none !important; }

.login-shell { min-height: 100vh; display: grid; grid-template-columns: 1.15fr .85fr; }
.login-brand { position: relative; padding: 48px 7vw; overflow: hidden; background: radial-gradient(circle at 20% 20%, rgba(255,255,255,.2), transparent 28%), linear-gradient(135deg, var(--primary), #4c49b9 58%, var(--secondary)); color: #fff; display: flex; flex-direction: column; justify-content: space-between; }
.login-brand::after { content: ""; position: absolute; width: 540px; height: 540px; border: 1px solid rgba(255,255,255,.15); border-radius: 50%; right: -140px; bottom: -180px; box-shadow: 0 0 0 70px rgba(255,255,255,.035), 0 0 0 140px rgba(255,255,255,.025); }
.brand-lockup, .sidebar-brand { display: flex; align-items: center; gap: 12px; font-size: 20px; position: relative; z-index: 2; }
.brand-lockup img, .sidebar-brand img { width: 42px; height: 42px; }
.login-copy { max-width: 680px; position: relative; z-index: 2; padding-bottom: 7vh; }
.login-copy h1 { font-size: clamp(42px, 5vw, 76px); line-height: 1.02; margin: 12px 0 22px; letter-spacing: -.045em; }
.login-copy p { max-width: 620px; font-size: 19px; line-height: 1.65; color: rgba(255,255,255,.83); }
.feature-pills { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 30px; }
.feature-pills span { padding: 10px 14px; border: 1px solid rgba(255,255,255,.22); background: rgba(255,255,255,.09); border-radius: 999px; font-size: 13px; backdrop-filter: blur(8px); }
.login-panel { display: grid; place-items: center; padding: 34px; background: var(--surface); }
.auth-card { width: min(430px, 100%); }
.auth-card h2 { font-size: 34px; margin: 10px 0 8px; letter-spacing: -.03em; }
.auth-card > p { color: var(--muted); margin-bottom: 28px; }
.auth-card label, .form-grid label { display: grid; gap: 8px; font-size: 13px; font-weight: 650; margin-bottom: 16px; }
.auth-card input, .form-grid input, .form-grid select, .form-grid textarea, .toolbar input, .toolbar select, .composer textarea, .tenant-switcher {
  width: 100%; border: 1px solid var(--border); color: var(--text); background: var(--surface-2); border-radius: 12px; padding: 13px 14px; outline: none; transition: .2s;
}
.auth-card input:focus, .form-grid input:focus, .form-grid select:focus, .form-grid textarea:focus, .toolbar input:focus, .toolbar select:focus, .composer textarea:focus { border-color: var(--primary); box-shadow: 0 0 0 4px color-mix(in srgb, var(--primary) 13%, transparent); }
.auth-card small { display: block; color: var(--muted); text-align: center; margin-top: 20px; }
.mobile-logo { display: none; width: 56px; }
.eyebrow { color: var(--primary); text-transform: uppercase; letter-spacing: .12em; font-size: 11px; font-weight: 800; }
.login-brand .eyebrow { color: rgba(255,255,255,.72); }

.btn { border: 0; border-radius: 12px; padding: 11px 15px; font-weight: 700; color: var(--text); background: var(--surface-3); transition: transform .15s, box-shadow .15s, background .15s; }
.btn:hover { transform: translateY(-1px); box-shadow: var(--shadow-sm); }
.btn.primary { background: var(--primary); color: #fff; }
.btn.secondary { background: var(--secondary); color: #fff; }
.btn.ghost { background: transparent; border: 1px solid var(--border); }
.btn.danger { background: color-mix(in srgb, var(--danger) 15%, transparent); color: var(--danger); }
.btn.wide { width: 100%; padding: 14px; }
.btn.small { padding: 8px 11px; border-radius: 9px; font-size: 12px; }

.app-shell { min-height: 100vh; display: grid; grid-template-columns: var(--sidebar) 1fr; }
.sidebar { position: fixed; inset: 0 auto 0 0; width: var(--sidebar); background: var(--surface); border-right: 1px solid var(--border); display: flex; flex-direction: column; padding: 24px 16px 16px; z-index: 30; }
.sidebar-brand { padding: 0 10px 24px; }
.sidebar nav { display: grid; gap: 5px; flex: 1; overflow-y: auto; }
.nav-section { font-size: 10px; text-transform: uppercase; letter-spacing: .13em; color: var(--muted); padding: 18px 12px 6px; font-weight: 800; }
.nav-link { display: flex; align-items: center; gap: 12px; padding: 11px 12px; border-radius: 12px; text-decoration: none; color: var(--muted); font-weight: 650; font-size: 14px; }
.nav-link:hover { background: var(--surface-2); color: var(--text); }
.nav-link.active { background: color-mix(in srgb, var(--primary) 12%, transparent); color: var(--primary); }
.nav-icon { width: 25px; height: 25px; display: grid; place-items: center; border-radius: 8px; background: var(--surface-3); font-size: 12px; }
.nav-link.active .nav-icon { background: var(--primary); color: #fff; }
.sidebar-footer { display: grid; gap: 5px; border-top: 1px solid var(--border); padding-top: 12px; }
.icon-text-btn { border: 0; background: transparent; color: var(--muted); display: flex; gap: 12px; padding: 11px 12px; border-radius: 12px; text-align: left; }
.icon-text-btn:hover { background: var(--surface-2); color: var(--text); }
.danger-text { color: var(--danger); }
.workspace { grid-column: 2; min-width: 0; }
.topbar { min-height: 90px; padding: 18px 30px; display: flex; justify-content: space-between; align-items: center; gap: 20px; border-bottom: 1px solid var(--border); background: color-mix(in srgb, var(--surface) 88%, transparent); backdrop-filter: blur(14px); position: sticky; top: 0; z-index: 20; }
.topbar h1 { margin: 2px 0 0; font-size: 24px; letter-spacing: -.03em; }
.topbar-actions { display: flex; align-items: center; gap: 14px; }
.tenant-switcher { min-width: 220px; padding: 10px 12px; }
.notification-btn { width: 42px; height: 42px; border: 1px solid var(--border); border-radius: 13px; background: var(--surface); color: var(--text); position: relative; }
.notification-btn span { position: absolute; width: 7px; height: 7px; background: var(--danger); border-radius: 50%; right: 9px; top: 8px; }
.user-chip { display: flex; align-items: center; gap: 10px; }
.user-chip strong, .user-chip small { display: block; }
.user-chip small { color: var(--muted); font-size: 11px; margin-top: 2px; }
.avatar { width: 42px; height: 42px; border-radius: 13px; display: grid; place-items: center; background: linear-gradient(135deg, var(--primary), var(--secondary)); color: #fff; font-weight: 800; }
.mobile-menu { display: none; border: 0; background: var(--surface-2); color: var(--text); width: 42px; height: 42px; border-radius: 12px; }
.content { padding: 28px 30px 60px; }

.page-head { display: flex; justify-content: space-between; align-items: flex-end; gap: 16px; margin-bottom: 22px; }
.page-head h2 { margin: 0; font-size: 24px; letter-spacing: -.025em; }
.page-head p { margin: 7px 0 0; color: var(--muted); }
.actions { display: flex; flex-wrap: wrap; gap: 9px; }
.metric-grid { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 16px; margin-bottom: 22px; }
.metric-card { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); padding: 20px; box-shadow: var(--shadow-sm); position: relative; overflow: hidden; }
.metric-card::after { content: ""; position: absolute; width: 80px; height: 80px; border-radius: 50%; right: -25px; top: -25px; background: color-mix(in srgb, var(--primary) 10%, transparent); }
.metric-card .metric-icon { width: 38px; height: 38px; border-radius: 12px; display: grid; place-items: center; background: color-mix(in srgb, var(--primary) 11%, transparent); color: var(--primary); font-weight: 800; }
.metric-card strong { font-size: 29px; display: block; margin-top: 18px; letter-spacing: -.04em; }
.metric-card small { color: var(--muted); }
.grid-2 { display: grid; grid-template-columns: 1.4fr .8fr; gap: 18px; }
.grid-3 { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; }
.panel { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow-sm); overflow: hidden; }
.panel-head { padding: 18px 20px; display: flex; justify-content: space-between; align-items: center; border-bottom: 1px solid var(--border); }
.panel-head h3 { margin: 0; font-size: 16px; }
.panel-body { padding: 20px; }
.empty { padding: 48px 20px; text-align: center; color: var(--muted); }
.empty .empty-icon { width: 54px; height: 54px; border-radius: 18px; background: var(--surface-3); display: grid; place-items: center; margin: 0 auto 12px; font-size: 22px; }

.table-wrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; font-size: 13px; }
th { text-align: left; color: var(--muted); font-size: 10px; text-transform: uppercase; letter-spacing: .09em; padding: 12px 14px; border-bottom: 1px solid var(--border); }
td { padding: 13px 14px; border-bottom: 1px solid var(--border); vertical-align: middle; }
tr:last-child td { border-bottom: 0; }
tr:hover td { background: var(--surface-2); }
.badge { display: inline-flex; align-items: center; gap: 6px; border-radius: 999px; padding: 6px 9px; font-size: 11px; font-weight: 750; background: var(--surface-3); color: var(--muted); }
.badge::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: currentColor; }
.badge.success, .badge.active, .badge.connected, .badge.healthy { color: var(--success); background: color-mix(in srgb, var(--success) 12%, transparent); }
.badge.warning, .badge.attention, .badge.awaiting_qr, .badge.past_due { color: var(--warning); background: color-mix(in srgb, var(--warning) 13%, transparent); }
.badge.danger, .badge.critical, .badge.error, .badge.blocked, .badge.disconnected { color: var(--danger); background: color-mix(in srgb, var(--danger) 12%, transparent); }
.badge.primary, .badge.in_progress, .badge.reasonable { color: var(--primary); background: color-mix(in srgb, var(--primary) 12%, transparent); }
.muted { color: var(--muted); }

.card-grid { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 16px; }
.entity-card { padding: 18px; border: 1px solid var(--border); border-radius: var(--radius); background: var(--surface); box-shadow: var(--shadow-sm); }
.entity-card-head { display: flex; justify-content: space-between; gap: 12px; align-items: flex-start; }
.entity-card h3 { margin: 0; font-size: 17px; }
.entity-card p { color: var(--muted); font-size: 13px; line-height: 1.55; }
.entity-meta { display: grid; gap: 9px; margin: 16px 0; }
.entity-meta div { display: flex; justify-content: space-between; gap: 10px; font-size: 12px; }
.entity-meta span { color: var(--muted); }
.entity-card-footer { display: flex; gap: 8px; flex-wrap: wrap; padding-top: 14px; border-top: 1px solid var(--border); }

.toolbar { display: flex; flex-wrap: wrap; gap: 10px; margin-bottom: 16px; }
.toolbar input { max-width: 320px; }
.toolbar select { width: auto; min-width: 160px; }

.inbox-layout { display: grid; grid-template-columns: 350px minmax(0, 1fr) 290px; min-height: calc(100vh - 180px); border: 1px solid var(--border); border-radius: var(--radius); overflow: hidden; background: var(--surface); box-shadow: var(--shadow-sm); }
.conversation-list { border-right: 1px solid var(--border); min-width: 0; display: flex; flex-direction: column; }
.conversation-list .toolbar { padding: 14px; margin: 0; border-bottom: 1px solid var(--border); }
.conversation-items { overflow: auto; flex: 1; }
.conversation-item { padding: 14px; display: grid; grid-template-columns: 42px 1fr auto; gap: 10px; border-bottom: 1px solid var(--border); cursor: pointer; }
.conversation-item:hover, .conversation-item.active { background: var(--surface-2); }
.conversation-item.active { box-shadow: inset 3px 0 0 var(--primary); }
.conversation-item h4 { margin: 0 0 5px; font-size: 13px; }
.conversation-item p { margin: 0; color: var(--muted); font-size: 12px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; max-width: 190px; }
.conversation-item time { font-size: 10px; color: var(--muted); }
.unread { min-width: 20px; height: 20px; border-radius: 10px; background: var(--primary); color: #fff; display: grid; place-items: center; font-size: 10px; margin-top: 8px; }
.chat-pane { display: flex; flex-direction: column; min-width: 0; }
.chat-head { min-height: 72px; padding: 13px 16px; border-bottom: 1px solid var(--border); display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.chat-head h3 { margin: 0; font-size: 15px; }
.chat-head small { color: var(--muted); }
.messages { flex: 1; overflow-y: auto; padding: 22px; background: radial-gradient(circle at 15% 20%, color-mix(in srgb, var(--primary) 5%, transparent), transparent 30%), var(--surface-2); }
.message-row { display: flex; margin: 9px 0; }
.message-row.outbound { justify-content: flex-end; }
.bubble { max-width: min(72%, 620px); padding: 10px 12px; border-radius: 15px 15px 15px 4px; background: var(--surface); border: 1px solid var(--border); box-shadow: 0 3px 12px rgba(0,0,0,.04); }
.outbound .bubble { background: color-mix(in srgb, var(--primary) 13%, var(--surface)); border-radius: 15px 15px 4px 15px; border-color: color-mix(in srgb, var(--primary) 25%, var(--border)); }
.bubble strong { display: block; font-size: 10px; color: var(--primary); margin-bottom: 5px; }
.bubble p { margin: 0; white-space: pre-wrap; font-size: 13px; line-height: 1.5; }
.bubble small { display: block; text-align: right; color: var(--muted); font-size: 9px; margin-top: 5px; }
.composer { padding: 12px; border-top: 1px solid var(--border); display: grid; grid-template-columns: 1fr auto; gap: 9px; }
.composer textarea { resize: none; min-height: 44px; max-height: 130px; }
.contact-pane { border-left: 1px solid var(--border); padding: 18px; overflow-y: auto; }
.contact-pane h3 { margin-top: 0; }
.detail-list { display: grid; gap: 12px; }
.detail-item { padding: 12px; border-radius: 12px; background: var(--surface-2); }
.detail-item small { color: var(--muted); display: block; margin-bottom: 4px; }

.modal-backdrop { position: fixed; inset: 0; z-index: 80; display: grid; place-items: center; padding: 20px; background: rgba(8,10,18,.58); backdrop-filter: blur(6px); }
.modal { width: min(720px, 100%); max-height: calc(100vh - 40px); overflow-y: auto; background: var(--surface); border-radius: 22px; box-shadow: 0 30px 90px rgba(0,0,0,.28); border: 1px solid var(--border); }
.modal.large { width: min(1050px, 100%); }
.modal-head { display: flex; justify-content: space-between; align-items: center; padding: 20px 22px; border-bottom: 1px solid var(--border); position: sticky; top: 0; background: var(--surface); z-index: 2; }
.modal-head h2 { margin: 0; font-size: 19px; }
.modal-close { width: 35px; height: 35px; border: 0; border-radius: 11px; background: var(--surface-2); color: var(--text); }
.modal-body { padding: 22px; }
.modal-footer { padding: 16px 22px; border-top: 1px solid var(--border); display: flex; justify-content: flex-end; gap: 9px; position: sticky; bottom: 0; background: var(--surface); }
.form-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 4px 16px; }
.form-grid .span-2 { grid-column: span 2; }
.form-grid textarea { min-height: 130px; resize: vertical; }
.form-help { color: var(--muted); font-size: 11px; margin-top: -8px; }

.flow-shell { display: grid; grid-template-columns: 210px 1fr 280px; min-height: 640px; border: 1px solid var(--border); border-radius: var(--radius); overflow: hidden; background: var(--surface); }
.flow-palette, .flow-inspector { padding: 16px; background: var(--surface); }
.flow-palette { border-right: 1px solid var(--border); }
.flow-inspector { border-left: 1px solid var(--border); }
.flow-palette h3, .flow-inspector h3 { margin: 0 0 14px; font-size: 14px; }
.palette-item { width: 100%; border: 1px solid var(--border); background: var(--surface-2); color: var(--text); border-radius: 11px; padding: 10px; margin-bottom: 8px; text-align: left; font-size: 12px; }
.flow-canvas-wrap { overflow: auto; background-color: var(--surface-2); background-image: radial-gradient(var(--border) 1px, transparent 1px); background-size: 18px 18px; }
.flow-canvas { min-width: 1100px; min-height: 760px; position: relative; }
.flow-node { position: absolute; width: 190px; padding: 13px; border-radius: 14px; background: var(--surface); border: 1px solid var(--border); box-shadow: var(--shadow-sm); cursor: grab; user-select: none; }
.flow-node.selected { outline: 3px solid color-mix(in srgb, var(--primary) 20%, transparent); border-color: var(--primary); }
.flow-node header { display: flex; justify-content: space-between; gap: 8px; font-size: 12px; font-weight: 800; }
.flow-node p { color: var(--muted); font-size: 11px; margin: 8px 0 0; max-height: 48px; overflow: hidden; }
.node-type { color: var(--primary); text-transform: uppercase; letter-spacing: .06em; font-size: 9px; }
.flow-inspector label { display: grid; gap: 6px; font-size: 11px; font-weight: 700; margin-bottom: 12px; }
.flow-inspector input, .flow-inspector textarea, .flow-inspector select { width: 100%; padding: 10px; border-radius: 10px; border: 1px solid var(--border); background: var(--surface-2); color: var(--text); }
.flow-inspector textarea { min-height: 110px; resize: vertical; }

.health-hero { padding: 28px; border-radius: var(--radius); display: flex; align-items: center; justify-content: space-between; gap: 18px; color: #fff; background: linear-gradient(135deg, var(--primary), #4c49b9 65%, var(--secondary)); box-shadow: var(--shadow); }
.health-score { width: 112px; height: 112px; border: 10px solid rgba(255,255,255,.23); border-radius: 50%; display: grid; place-items: center; font-size: 28px; font-weight: 850; }
.health-hero h2 { margin: 0 0 8px; font-size: 28px; }
.health-hero p { margin: 0; color: rgba(255,255,255,.8); }
.reason-list { display: grid; gap: 10px; }
.reason { padding: 13px; background: var(--surface-2); border-radius: 12px; font-size: 13px; }

.toast-root { position: fixed; right: 20px; top: 20px; display: grid; gap: 10px; z-index: 150; }
.toast { min-width: 270px; max-width: 420px; padding: 13px 15px; border-radius: 13px; background: var(--text); color: var(--surface); box-shadow: var(--shadow); animation: toast-in .2s ease-out; font-size: 13px; }
.toast.error { background: var(--danger); color: #fff; }
.toast.success { background: var(--success); color: #fff; }
@keyframes toast-in { from { transform: translateY(-8px); opacity: 0; } }
.skeleton { height: 16px; border-radius: 8px; background: linear-gradient(90deg, var(--surface-3), var(--surface-2), var(--surface-3)); background-size: 200% 100%; animation: shimmer 1.3s infinite; }
@keyframes shimmer { to { background-position: -200% 0; } }

@media (max-width: 1180px) {
  .metric-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .card-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .inbox-layout { grid-template-columns: 300px 1fr; }
  .contact-pane { display: none; }
  .flow-shell { grid-template-columns: 180px 1fr; }
  .flow-inspector { display: none; }
}

@media (max-width: 820px) {
  :root { --sidebar: 260px; }
  .login-shell { grid-template-columns: 1fr; }
  .login-brand { display: none; }
  .login-panel { min-height: 100vh; padding: 26px; }
  .mobile-logo { display: block; }
  .app-shell { display: block; }
  .sidebar { transform: translateX(-103%); transition: transform .22s ease; box-shadow: var(--shadow); }
  .sidebar.open { transform: translateX(0); }
  .workspace { margin: 0; }
  .mobile-menu { display: block; }
  .topbar { padding: 14px 16px; min-height: 76px; }
  .topbar .eyebrow, .user-chip div:last-child, .notification-btn, .tenant-switcher { display: none; }
  .content { padding: 18px 14px 40px; }
  .metric-grid, .grid-2, .grid-3, .card-grid { grid-template-columns: 1fr; }
  .page-head { align-items: flex-start; flex-direction: column; }
  .form-grid { grid-template-columns: 1fr; }
  .form-grid .span-2 { grid-column: auto; }
  .inbox-layout { display: block; min-height: auto; }
  .conversation-list { min-height: calc(100vh - 150px); border-right: 0; }
  .chat-pane { display: none; min-height: calc(100vh - 150px); }
  .inbox-layout.chat-open .conversation-list { display: none; }
  .inbox-layout.chat-open .chat-pane { display: flex; }
  .bubble { max-width: 88%; }
  .flow-shell { grid-template-columns: 1fr; }
  .flow-palette { border-right: 0; border-bottom: 1px solid var(--border); display: flex; overflow-x: auto; gap: 8px; }
  .flow-palette h3 { display: none; }
  .palette-item { min-width: 135px; margin: 0; }
  .health-hero { align-items: flex-start; flex-direction: column; }
}

/* CleverChat 1.5 — operação corporativa e campanhas oficiais */
.quality-grid { display: grid; grid-template-columns: repeat(2, minmax(0,1fr)); gap: 10px; }
.quality-grid div { padding: 14px; border-radius: 14px; background: var(--surface-2); border: 1px solid var(--border); }
.quality-grid span { display: block; color: var(--muted); font-size: 11px; margin-bottom: 6px; }
.quality-grid strong { font-size: 20px; letter-spacing: -.03em; }
.compliance-banner { display: flex; justify-content: space-between; align-items: center; gap: 18px; padding: 18px 20px; margin-bottom: 18px; border: 1px solid color-mix(in srgb, var(--secondary) 28%, var(--border)); border-radius: var(--radius); background: linear-gradient(135deg, color-mix(in srgb, var(--secondary) 10%, var(--surface)), var(--surface)); }
.compliance-banner strong { display: block; margin-bottom: 5px; }
.compliance-banner p { margin: 0; color: var(--muted); line-height: 1.55; font-size: 13px; }
.campaign-summary { display: grid; grid-template-columns: repeat(3, minmax(0,1fr)); gap: 10px; margin-bottom: 20px; }
.campaign-summary div { padding: 14px; background: var(--surface-2); border: 1px solid var(--border); border-radius: 14px; }
.campaign-summary span { display: block; color: var(--muted); font-size: 11px; margin-bottom: 5px; }
.campaign-summary strong { font-size: 18px; }
.import-guide { padding: 16px; border-radius: 14px; background: color-mix(in srgb, var(--primary) 7%, var(--surface)); border: 1px solid color-mix(in srgb, var(--primary) 22%, var(--border)); margin-bottom: 18px; }
.import-guide code { display: block; margin: 10px 0; padding: 10px 12px; border-radius: 10px; background: var(--surface-2); overflow-x: auto; }
.import-guide p { color: var(--muted); font-size: 12px; line-height: 1.55; margin-bottom: 0; }
.credential-card { display: grid; gap: 13px; padding: 8px 0; }
.credential-card h3 { margin: 0; font-size: 24px; }
.credential-card p { color: var(--muted); margin: 0 0 6px; }
.credential-card label { display: grid; gap: 7px; font-size: 12px; font-weight: 700; }
.credential-card input { width: 100%; border: 1px solid var(--border); border-radius: 12px; padding: 13px; background: var(--surface-2); color: var(--text); }
.inbox-kpis { display: grid; grid-template-columns: repeat(4,minmax(0,1fr)); gap: 10px; margin-bottom: 14px; }
.inbox-kpis div { padding: 13px 15px; border: 1px solid var(--border); border-radius: 14px; background: var(--surface); }
.inbox-kpis span { display: block; color: var(--muted); font-size: 10px; text-transform: uppercase; letter-spacing: .08em; }
.inbox-kpis strong { display: block; margin-top: 5px; font-size: 20px; }
.conversation-toolbar { display: grid !important; grid-template-columns: 1fr 150px; }
.conversation-toolbar input, .conversation-toolbar select { max-width: none; min-width: 0; }
.conversation-title { display: flex; align-items: center; gap: 7px; min-width: 0; }
.channel-dot { width: 8px; height: 8px; border-radius: 50%; background: var(--muted); flex: 0 0 auto; }
.channel-dot.meta_cloud { background: var(--success); box-shadow: 0 0 0 3px color-mix(in srgb, var(--success) 15%, transparent); }
.channel-dot.whatsapp_web { background: var(--warning); box-shadow: 0 0 0 3px color-mix(in srgb, var(--warning) 15%, transparent); }
.window-warning { padding: 10px 14px; background: color-mix(in srgb, var(--warning) 13%, var(--surface)); color: color-mix(in srgb, var(--warning) 80%, var(--text)); border-bottom: 1px solid color-mix(in srgb, var(--warning) 25%, var(--border)); font-size: 12px; }
.compact-label { display: grid; gap: 7px; margin: 16px 0 8px; font-size: 11px; color: var(--muted); font-weight: 700; }
.compact-label select { width: 100%; padding: 11px; border: 1px solid var(--border); border-radius: 11px; background: var(--surface-2); color: var(--text); }
.badge.draft, .badge.review_required, .badge.pending { color: var(--muted); }
.badge.approved, .badge.completed, .badge.eligible, .badge.replied, .badge.delivered, .badge.read { color: var(--success); background: color-mix(in srgb, var(--success) 12%, transparent); }
.badge.queued, .badge.processing, .badge.reviewing { color: var(--primary); background: color-mix(in srgb, var(--primary) 12%, transparent); }
.badge.paused, .badge.skipped, .badge.suppressed { color: var(--warning); background: color-mix(in srgb, var(--warning) 13%, transparent); }
.badge.failed, .badge.rejected, .badge.cancelled { color: var(--danger); background: color-mix(in srgb, var(--danger) 12%, transparent); }

@media (max-width: 820px) {
  .quality-grid, .campaign-summary, .inbox-kpis { grid-template-columns: repeat(2,minmax(0,1fr)); }
  .compliance-banner { align-items: flex-start; flex-direction: column; }
  .conversation-toolbar { grid-template-columns: 1fr; }
}

.channel-policy-grid { display: grid; grid-template-columns: repeat(2,minmax(0,1fr)); gap: 14px; margin-bottom: 18px; }
.channel-policy-card { position: relative; overflow: hidden; padding: 18px; border: 1px solid var(--border); border-radius: var(--radius); background: var(--surface); box-shadow: var(--shadow-sm); }
.channel-policy-card::after { content: ''; position: absolute; width: 120px; height: 120px; border-radius: 50%; right: -52px; top: -55px; background: color-mix(in srgb, var(--primary) 9%, transparent); }
.channel-policy-card.web::after { background: color-mix(in srgb, var(--warning) 10%, transparent); }
.channel-policy-card h3 { margin: 6px 0 8px; font-size: 18px; }
.channel-policy-card p { color: var(--muted); line-height: 1.55; font-size: 13px; max-width: 620px; }
.compliance-inline { margin-top: 14px; padding: 12px 14px; text-align: left; font-size: 12px; line-height: 1.5; border-radius: 12px; background: color-mix(in srgb, var(--warning) 10%, var(--surface)); border: 1px solid color-mix(in srgb, var(--warning) 22%, var(--border)); color: var(--muted); }
.message-type-label { display: inline-flex; align-items: center; gap: 6px; color: var(--muted); font-style: italic; }
.risk-alert { padding: 13px 15px; margin-bottom: 16px; border-radius: 13px; background: color-mix(in srgb, var(--warning) 12%, var(--surface)); border: 1px solid color-mix(in srgb, var(--warning) 28%, var(--border)); font-size: 12px; line-height: 1.5; }

@media (max-width: 820px) {
  .channel-policy-grid { grid-template-columns: 1fr; }
}